Returns & Exchanges
At Brick, we want you to be completely satisfied with your home furnishings, which is why we offer a 30-day return policy for most items in their original condition. If your new piece doesn't fit your space or style, our streamlined process ensures a hassle-free exchange or refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully disassemble the furniture if necessary and place all items, hardware, and instructions back into the original manufacturer packaging.
- 3.Schedule a Pickup or Drop-off
Print your prepaid shipping label and either drop it off at a designated carrier location or schedule a home pickup for oversized furniture items.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.
